FAQS
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Product Questions
What makes the bed different from ordinary foam beds?
AirNest Core uses an open three-dimensional polyolefin elastomer structure that distributes weight across the surface and is designed to recover after repeated compression. The EPE foam (pearl cotton) comfort layer adds cushioning above it.
What is AirNest Core?
AirNest Core is an open, three-dimensional structure made from polyolefin elastomer. It allows airflow, rinses clean, and provides resilient everyday support without relying on traditional foam.
Is the bed soft or supportive?
The bed combines an EPE foam (pearl cotton) comfort layer with a resilient AirNest Core underneath. The top adds cushioning, while the core provides stable structural support across the surface.
What makes it suitable for everyday use?
The quick-zip outer cover is machine-washable, and the AirNest Core can be rinsed clean and air-dried. This makes the bed easier to keep clean and fresh for everyday use.
Sizing Questions
How do I choose the right size?
Measure your dog from nose to tail base in their preferred sleeping position and compare that length with the bed dimensions. Choose a size that lets the dog's full resting posture fit comfortably on the structured core.
What if my dog is between sizes?
If your dog’s measurements fall right between two options, we always recommend choosing the larger size. This ensures your dog has ample room to utilize the full, uncollapsed edge-to-edge support of the AirNest Core without their limbs or spine hanging off the edge.
Should I size up for stretch sleepers?
Yes, absolutely. Sleeping habits matter as much as weight. If your dog loves to fully stretch out, sprawl, or sleep on their side, sizing up guarantees they can enjoy seamless structural support in any position. If they prefer to curl up or nest tightly with our Comfort Blanket, the standard size based on their length will suit them beautifully.
Care Questions
Is the cover removable？
Yes, the removable outer cover is designed to make everyday maintenance easier.
How do I clean the bed?
Keeping your bed fresh is effortless. Simply unzip and remove the outer cover to machine wash. The inner AirNest Core is entirely rinseable—just wash it down with a hose or shower, shake off excess water, and let it air dry quickly.
How should I care for the inside?
AirNest Core: Do not machine wash, bleach, or tumble dry. Air dry only.
Top Cotton Cushion Layer: You can machine wash (warm/cold) and tumble dry (warm). After washing, gently pat it to restore its shape.
Shipping & Returns
Where do you ship?
We currently ship within the contiguous United States. At this time, we’re unable to deliver to Alaska, Hawaii, U.S. territories, or international destinations.
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How long does shipping take?
Orders are processed within 2 business days. Once shipped, delivery timing may vary based on destination and carrier.
What is your return policy?
30 Nights to Decide · Free Return Shipping · Full Purchase Price Refunded
Give your dog time to settle in. Try the AirNest Support Dog Bed at home for 30 days from the date of delivery. If it isn’t the right fit, contact us within the trial period to request a return.
Please see our full Return Policy for details.