Shipping Policy

Where We Ship

Fluffy Select currently ships within the United States. Remote or non-serviceable areas may be excluded based on carrier availability. Available delivery options will be shown at checkout.

Free Shipping

Orders with an eligible merchandise subtotal of $150 USD or more, after discounts and before taxes, qualify for free standard shipping to eligible U.S. destinations. Orders below $150 and orders to excluded or remote areas will see available rates at checkout.

Processing and Delivery

Order-processing and estimated delivery information will be displayed at checkout when available. Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays, address issues, or other events outside Fluffy Select's control.

When tracking is available, it will be sent to the email address used for the order. Please allow time for the carrier's tracking page to update.

Address Changes

Please review your shipping address before placing an order. If you need a correction, email hello@fluffyselect.com as soon as possible. We cannot guarantee changes after an order has entered processing or been transferred to the carrier.

Damaged, Missing, or Incorrect Shipments

Inspect your order promptly after delivery. If an item is damaged, incomplete, incorrect, or appears lost in transit, email hello@fluffyselect.com with your order number and supporting photos so we can review the issue.

Questions

For shipping questions, contact hello@fluffyselect.com.